Overview: This page explains how to sign in to your Coinsmart account, reset credentials, enable two-factor authentication (2FA), troubleshoot common login problems, and follow best security practices. Whether you're a new user or returning, the step-by-step instructions below will help you regain access quickly and safely.

How to sign in to Coinsmart (step-by-step)

  1. Open your browser and go to the official Coinsmart website or open the Coinsmart mobile app.
  2. Click or tap Sign In (top right) and enter your registered email address.
  3. Type your password in the password field. Use a password manager to paste the correct password if you use one.
  4. If you have two-factor authentication enabled, enter the current 2FA code from your authenticator app (e.g., Google Authenticator or Authy) or the SMS code if you use SMS 2FA.
  5. Click Sign In. If credentials are correct, you will be redirected to your dashboard.

Tip: Always verify you are on coinsmart.com and check for the secure padlock in your browser's address bar before entering credentials.

Forgot password / Reset password

If you cannot remember your password:

If you don't receive the reset email within 10–15 minutes, ensure the email address you provided is the one used to register with Coinsmart and try again.

Two-factor authentication (2FA)

2FA adds an extra layer of protection. Coinsmart supports authenticator apps and SMS 2FA.

Troubleshooting common login issues

Security best practices

Contacting Coinsmart support

If you can’t resolve the issue using the steps above, reach out to Coinsmart support through the official support channels listed on the Coinsmart website. Provide them with the requested account details but never share your password or full 2FA codes in messages.

Visit Coinsmart Support

Quick FAQ

Q: How long does a password reset link remain valid?
A: Reset link expiry varies—follow the email instructions and reset promptly.

Q: Can Coinsmart reset my 2FA for me?
A: They may assist after identity verification — expect to provide ID and account verification information.